MoonShave Reviews

Moonshave.com offers the Moon Shave V2 head shaver, which is currently priced at £84.99, down from the original price of £99.99, reflecting a 15% savings. This product promises a comfortable and stubble-free shave, suitable for individuals with sensitive skin. The website highlights features like Eco-Friendly Design, Superior Quality, and Innovative Blade Design. Customers are offered free shipping, a 30-day money-back guarantee, and 24/7 support. Additionally, there's an opportunity to join the Moon Shave Inner Circle for exclusive perks and a 10% off code upon signing up. The site emphasizes the ease of use and safety of the shaver, designed to prevent cuts and ensure a smooth shaving experience.

Moonshave.com is renowned for its head shavers, particularly the Moon Shave V2, which is celebrated by customers for providing a comfortable and close shave. The product boasts an eco-friendly design, superior quality, and an innovative blade design that caters to people with sensitive skin. The website also offers a charging dock and travel case to complement the shaver. Customers have reported a 92% satisfaction rate for a closer shave, 95% observed fewer cuts and nicks, and 89% expressed a remarkably comfortable shave. Moonshave.com provides free shipping, a 30-day money-back guarantee, and 24/7 support. Additionally, joining the Moon Shave Inner Circle grants access to exclusive perks and a 10% discount code.

Moonshave.com provides a 30-day money-back guarantee for returns. To initiate a return, the original item must be sent back for inspection. Once received and inspected, the payment is processed within 1 business day. For any returns, customers should reach out to the support team via email and provide a video of the item. The return address will be communicated through email. It's important to note that return shipping costs are reimbursed by Moon Shave, but customers must provide proof of posting with a photo of the postage receipt. For any damages or issues upon receipt, customers are advised to contact support immediately for a resolution. Exchanges are facilitated once the return is accepted, and refunds are issued to the original payment method. Beyond the 30-day guarantee but within 6 months from purchase, a refund or replacement is offered, but no refunds are provided after 6 months, although replacements are available up to 1 year from the purchase date.

Regarding the shipping policy, Moonshave.com has specific delivery times based on location: 6-8 days within the UK, 14-35 business days for AUS, CA, NZ, EU, 14-21 business days for the US, and 30-40 days for the rest of the world. These times may be affected by COVID-19 related delays. Orders are not shipped on weekends or holidays, and any significant delays will be communicated via email.